Monday, July 27, 2009

Obama Visits Clinic Known for Quality Care, Controlling Costs - washingtonpost.com

Obama Visits Clinic Known for Quality Care, Controlling Costs - washingtonpost.com: "The Cleveland Clinic, the renowned medical center visited by President Obama on Thursday, embodies many features that experts believe are essential to both improving health care and controlling its cost."

Among the attributes that set it apart are a salaried staff, an engineered delivery system, electronic record-keeping, strong interest in the patient's experience, and a work culture committed self-improvement.

Once best known as the hospital where fabulously wealthy foreigners came for heart surgery and other high-risk procedures, the 88-year-old institution now includes eight community hospitals, as well as numerous outpatient offices, surgery centers, and urgent care sites all along the south shore of Lake Erie.

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